cPanel Basics
Creating a New Mailbox With cPanel's Email Accounts Tool
cPanel's Email Accounts tool is where a name@yourdomain.com mailbox actually gets created — here's the exact workflow, quota and all.
3 fields
Address, password and quota are all cPanel's form asks for
cPanel
Style panel's Email Accounts tool creates the mailbox
Webmail
Built-in login to check mail without a separate client
24/7
Human support if a mailbox won't send or receive
In short
To create an email account in cPanel, log in and open Email Accounts under the Email section, click Create, enter the username (the part before the @) and select the domain, set a password, choose a mailbox quota or leave it unrestricted, then click Create. The mailbox is active immediately and reachable through cPanel's built-in webmail without any extra setup.
The whole process typically takes under a minute per mailbox, since cPanel handles the underlying mail server configuration automatically.
Email Accounts is one of the more straightforward tools inside cPanel, but it's also easy to get slightly wrong the first time — picking a quota that's too small for how the mailbox will actually be used, or forgetting where webmail is accessed from afterward. The tool itself asks for exactly three things: the address, a password, and how much storage the mailbox gets.
Once created, that mailbox works like any other — it can be logged into directly through webmail in a browser, or connected to Outlook, Apple Mail, or a phone's mail app using the IMAP and SMTP settings cPanel provides on the same account's configuration screen.
Step 1: Log Into cPanel and Open Email Accounts
From the cPanel dashboard, find the Email section and click Email Accounts. This screen lists every mailbox already created on the account, alongside a Create button for adding another one. If more than one domain lives on the account — a main domain plus any addon domains — the create form will ask which domain the new address belongs to.
Nothing here requires FTP, file editing, or DNS changes; MX records for hosted mailboxes on the account's own domain are typically already set correctly by default, so this tool alone is enough to get a working address.
Step 2: How to Create an Email Account in cPanel — Filling In the Form
Enter the username — the part before the @ symbol, like info or sarah — and confirm the correct domain is selected if the account has more than one. Set a password directly, or use cPanel's password generator for a longer, harder-to-guess one, since business mailboxes are a common target for credential-based attacks.
Click Create once both fields are filled in. cPanel confirms the mailbox was created and it's usable immediately — there's no propagation delay for a mailbox on the account's own domain, unlike DNS changes for an external mail provider.
Step 3: Set (or Leave Open) a Mailbox Quota
The quota field controls how much storage that specific mailbox can use before it stops accepting new mail. A support inbox that archives constantly needs more room than a personal address used lightly, so it's worth setting a number that actually matches expected use rather than accepting whatever cPanel defaults to.
Quota can be set to a specific amount or left with no fixed cap, capped only by the overall storage available on the hosting plan itself. Either way, it can be changed later from the same Email Accounts screen without recreating the mailbox, so it's not a decision that needs to be perfect on the first try.
Step 4: Access the New Mailbox via Webmail
Back on the Email Accounts list, the new address now has a Check Email (or webmail) link next to it, which opens a browser-based inbox immediately — no separate signup or app install needed to start sending and receiving. cPanel's webmail typically offers a choice of interfaces, letting whoever uses the mailbox pick the one they find easiest to work in.
For anyone who'd rather use a desktop or phone mail app instead, the same Email Accounts screen (or a dedicated Connect Devices option) shows the exact incoming and outgoing server settings needed to configure that mailbox in Outlook, Apple Mail, or a mobile client.
Mailboxes Live in the Same Panel as Everything Else
Creating a mailbox in cPanel takes the same familiar interface used for files, domains and databases — nothing separate to sign up for, no extra dashboard to learn.
Hosting Cheap runs its Email Accounts tool on the same NVMe SSD infrastructure as the rest of hosting, with free auto-renewing SSL covering webmail logins by default.
- Email Accounts tool included in the same cPanel-style panel as hosting
- Webmail access included with every mailbox, no extra app needed
- Free auto-renewing SSL secures webmail logins automatically
- 24/7 human support if a new mailbox isn't sending or receiving mail
Why Hosting Cheap
What you get
cPanel Email Accounts tool
Create a mailbox in under a minute without touching DNS or file settings.
Built-in webmail
Every mailbox is reachable through a browser immediately after creation.
Free auto-renewing SSL
Webmail logins stay encrypted without any separate certificate to manage.
Pure NVMe SSD storage
Mailboxes stay responsive even as message counts and quotas grow.
Daily backups
Mailbox content is covered alongside website files on the same backup schedule.
24/7 human support
Get help if a mailbox created in cPanel isn't delivering or receiving mail correctly.
How It Works
Get set up in a few steps
Open Email Accounts in cPanel
Find it under the Email section of the cPanel dashboard and click Create.
Enter the address, password and quota
Choose the username, domain, a strong password, and a storage limit that matches expected use.
Access it via webmail or a mail client
Log in directly through the built-in webmail link, or connect a desktop or mobile mail app instead.
Included
Everything you need, on every plan
- cPanel Email Accounts screen opened under the Email section
- Correct domain selected if the account has more than one
- Username chosen for the part before the @ symbol
- Strong password set, ideally using cPanel's password generator
- Quota set to match expected mailbox use, or left unrestricted
- Webmail link tested to confirm the mailbox logs in successfully
- Incoming and outgoing server settings noted if connecting a mail client
FAQ
Frequently asked questions
How do I create an email account in cPanel?
Open Email Accounts under the Email section of cPanel, click Create, enter the username, select the domain, set a password, choose a quota, then click Create. The mailbox is usable immediately.
What quota should I set for a new cPanel mailbox?
It depends on expected use — a busy support or sales inbox that archives constantly needs more room than a lightly used personal address. Quota can be changed later without recreating the mailbox, so it doesn't need to be exact on the first try.
How do I log into webmail after creating a mailbox in cPanel?
From the Email Accounts list, click the Check Email or webmail link next to the address, which opens a browser-based inbox with no separate app or signup required.
Do I need to set up MX records to create an email account in cPanel?
No, if the mailbox is on the account's own domain, cPanel handles the necessary mail server configuration automatically. MX records only need manual attention if mail for that domain should instead route to an external provider.
Can I create more than one email account per domain in cPanel?
Yes, Email Accounts supports creating as many separate addresses as needed on a domain, each with its own password and quota, limited only by the overall resources available on the hosting plan.
Why isn't a new cPanel email account receiving mail?
Check that MX records for the domain actually point to the hosting account rather than an external provider, and confirm the mailbox's quota hasn't already filled up. If both check out, 24/7 support can look at mail server logs directly.
Ready to Create Your First Mailbox in cPanel?
Get cPanel-style hosting with Email Accounts and built-in webmail included.
Get Started