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Mail Filtering

Junk and viruses halted well before your inbox

Everything arriving gets two layers of scanning, everything leaving goes out through MailChannels, and SPF, DKIM and DMARC keep your domain trusted. All of it is built into the hosting.

2-layer

Inbound + outbound scanning

SPF · DKIM · DMARC

Authentication on every mailbox

MailChannels

Outbound delivery relay

24/7

Filtering that never sleeps

Why It Matters

Cleaner inbox, better delivery

Guarding what comes in, protecting your reputation on what goes out, on every mailbox at once.

An inbox shielded by spam and virus mail filtering

Spam stopped at the door

Each message earns a score for reputation, content and behaviour, and junk lands in quarantine before it opens in front of you.

Virus & malware scanning

Attachments and payloads get checked against live threat signatures, so malicious files and phishing links are stopped on the way in rather than after.

MailChannels outbound

Mail leaving your account goes out via MailChannels, keeping shared IP reputation clean so the genuine stuff actually arrives.

Authentication built in

We put SPF, DKIM and DMARC records on your domain, which proves the mail really is yours and shuts the door on spoofers.

Continuous threat updates

Signature lists and filter rules refresh non-stop, which catches brand-new spam campaigns without anybody at your end doing a thing.

Zero performance drag

Scanning runs at the mail gateway rather than on your site, so neither your pages nor your dashboard slow down for it.

Website security and DDoS protection

Inbound

Spam and viruses filtered at the gateway

Nothing reaches you unexamined. We weigh up the sender's reputation, the content of the message and the safety of any attachment, then hold back whatever smells of spam, malware or a phishing attempt. Your inbox is left with the real mail.

  • Reputation and content scoring
  • Live virus and malware scanning
  • Phishing and spoof detection
  • Suspect mail held in quarantine
Professional business email hosting

Outbound

MailChannels keeps your mail landing

Sending from a shared server counts for nothing if the mail never lands. Your outgoing messages route through MailChannels, a relay built for delivery that looks after sending reputation, so invoices, password resets and newsletters end up in the inbox rather than the junk folder.

  • Dedicated outbound relay
  • Protected IP reputation
  • Fewer messages flagged as spam
  • Delivery you can rely on
Global web hosting data center network

Deliverability

Authenticated so inboxes trust you

Trust decides deliverability. We set SPF, DKIM and DMARC up for your domain and line the reverse DNS up with them, which hands receiving servers clear proof that your mail is genuine. Placement improves straight away, and the reputation keeps building from there.

  • SPF, DKIM and DMARC configured
  • Aligned reverse DNS
  • Spoofing of your domain blocked
  • Stronger sender trust over time

What It Blocks

The threats we keep out

Phishing and malware email threats blocked before they land in the inbox

Junk & bulk mail

Mass mailings, scams and newsletters you never asked for get scored and parked in quarantine, well away from your inbox.

Phishing & spoofing

Credential-stealing links and senders dressed up to look familiar get flagged before anyone on the team clicks.

Infected attachments

Known malware and risky file types are stripped at the gateway, which keeps the muck off your laptops and phones.

How It Works

Protection with nothing to set up

The automated setup process for inbound and outbound mail filtering
1

Point your mail at us

Host the mail with us and filtering is simply on. No plugin to install, no separate service to wire up afterwards.

2

We scan in both directions

What arrives is checked for spam and viruses; what leaves is relayed by MailChannels so it gets delivered cleanly.

3

Good mail lands, junk doesn't

Real messages come through quickly and authenticated, while anything quarantined sits safely until you look at it.

Included

Everything in the box

  • Inbound spam scoring & quarantine
  • Virus and malware attachment scanning
  • Phishing and spoofing detection
  • MailChannels outbound relay
  • SPF, DKIM and DMARC setup
  • Reverse DNS aligned with your domain
  • Continuous signature and rule updates
  • Per-mailbox filtering on every account
  • No extra software to install
  • 24/7 human support
99.9% uptime website monitoring dashboard

Always On

Filtering that updates itself

Threats shift daily, so protection that stands still is no protection. Our filters pull fresh signature data and scoring rules right through the day and night, picking up new spam and malware campaigns as they appear. It happens quietly, and none of it lands on your desk.

  • Continuous signature refreshes
  • New spam campaigns caught fast
  • No manual rule wrangling
  • Quiet, dependable protection

FAQ

Mail filtering questions

Is mail filtering included with my hosting?

Yes. Mailboxes hosted with us get inbound spam and virus filtering plus MailChannels outbound delivery at no extra cost, and there is nothing separate to buy or set up.

What is MailChannels and why does it matter?

MailChannels is a relay built purely for outbound delivery. Routing your mail through it keeps the sending IP reputation in good health, which makes it far less likely that other providers will mark your genuine messages as spam.

Could a genuine email end up stuck in quarantine?

Now and then, yes, which is exactly why suspected junk goes to quarantine instead of being deleted outright. Look through what is held, release anything flagged by mistake, and the filter takes your decisions on board next time.

How do SPF, DKIM and DMARC help me?

Those three records prove that mail claiming to come from your domain genuinely does. Set all of them up and spammers cannot spoof your address, while inbox providers trust and deliver your messages more readily.

Will the filtering hold up my email or my site?

No. The scanning happens at the mail gateway, well away from your website, so pages and dashboards carry on as normal and mail still moves fast.

Can I still use my own email app?

Of course. The filtering works away in the background, so webmail, Outlook, Apple Mail or any IMAP or POP client keeps behaving exactly as it did before.

Give your inbox a break.

Every hosting plan arrives with spam and virus filtering, MailChannels on outbound, and full authentication.

See Hosting Plans

The Full Picture

Two-layer scanning and MailChannels outbound delivery handle the day-to-day threat side of your inbox, but switching mail providers or relying on email for invoices, password resets and client replies raises a different set of questions: how existing mailboxes and filter rules get moved over, what happens to a message you accidentally deleted, and who you can actually call when a client says your messages keep landing in their spam folder.

Every plan that includes mail filtering also includes free auto-renewing SSL for webmail and IMAP/SMTP connections, free managed migration of mailboxes and DNS records, daily backups, 24/7 human support and a 30-day money-back guarantee — running on NVMe SSD with LiteSpeed behind a cPanel-style panel. Filtering is bundled into hosting from $2.42/mo, with managed WordPress from $4.19/mo, VPS from $13.52/mo and dedicated servers from $149.99/mo for high-volume senders.

Deep Dives

The details behind the promises

Moving existing mailboxes and DNS records without breaking delivery

Switching mail providers is riskier than switching web hosts, because a mistimed MX record change can bounce mail for hours while the old and new servers argue over who owns your domain's inbox. Free managed migration covers the mailbox contents, folder structure and DNS records together, and MX cutover is timed so incoming mail keeps arriving throughout the switch instead of disappearing into a gap between providers.

Any whitelist and blacklist entries, autoresponders and forwarders you'd already configured on a previous host are rebuilt on the new account rather than left behind, so filtering starts with your existing preferences intact rather than a blank slate you have to reconfigure from memory. Our team confirms mail is flowing correctly on the new setup before your domain's DNS is pointed across for good.

Tuning filtering to match how your business actually emails

Default filter settings work well out of the box, but a business that regularly emails the same suppliers, sends bulk order confirmations, or relies on a specific SaaS tool's notifications benefits from adjusting the rules rather than accepting them as fixed. Whitelisting trusted senders keeps their mail out of quarantine entirely, while blacklisting a repeat nuisance sender stops it before it's even scored.

The cPanel-style panel gives you that control directly, alongside autoresponders and forwarders that keep working normally alongside the filter rather than being bypassed by it. Quarantine review is self-serve too, so releasing a wrongly-flagged message takes a couple of clicks instead of a support ticket and a wait.

Backups, recovery and support when mail actually matters

A filtered inbox still needs a safety net for the ordinary mistake of deleting the wrong email or a folder getting corrupted, which is why daily backups cover mailbox content as well as your site's files and databases. That gives you a same-day recovery point rather than relying on whatever's still sitting in a client's trash folder.

When delivery genuinely breaks — a client says your invoices aren't arriving, or a new sending domain needs its authentication checked — 24/7 human support means someone can look at mail logs and DNS records directly rather than asking you to keep resending test messages. The 30-day money-back guarantee gives a new business account enough time to run real send volume through filtering and outbound delivery before deciding it's the right fit.

Pricing, currency and scaling mail volume as you grow

Mail filtering and MailChannels outbound delivery are bundled into hosting plans starting at $2.42/mo, with managed WordPress from $4.19/mo for CMS sites that also need mailboxes on the same domain — there's no separate spam-filtering add-on to buy. Pricing displays in your local currency through geo-currency detection, while billing is settled in USD by Bohzo Ltd, the UK-registered company behind Hosting Cheap.

Businesses sending high volumes of transactional or marketing email — order confirmations, newsletters, appointment reminders — sometimes want a mail server with a dedicated reputation separate from shared infrastructure. VPS plans from $13.52/mo and dedicated servers from $149.99/mo give that level of control, while still keeping the same filtering and authentication approach in place.

cPanel control panel for managing web hosting

Managing filtered mail day to day from the control panel

Filtering runs quietly in the background, but the panel behind it is where you actually shape how it behaves for your domain. Reviewing what landed in quarantine, adding a supplier to your whitelist, or setting up a forwarder for a role account like accounts@ or support@ are all self-serve tasks that don't need a support ticket.

Webmail access is available for anyone who wants to check mail from a browser rather than configuring a desktop or mobile client, and it sits behind the same free auto-renewing SSL as the rest of your account, so a login from a shared or public computer isn't sent in plain text.

  • Whitelist and blacklist senders directly from the panel
  • Self-serve quarantine review and message release
  • Autoresponders and forwarders alongside active filtering
  • SSL-protected webmail for browser-based access

More Reasons

Built to help you grow

Free auto-renewing SSL

Webmail, IMAP, POP and SMTP connections stay encrypted with a certificate that renews itself automatically.

Free managed migration

Mailboxes, folders, DNS records and existing filter preferences are moved and verified before cutover.

24/7 human support

Real people can check mail logs and DNS records directly when a delivery issue needs more than guesswork.

Daily backups

Mailbox content is backed up daily, giving you a same-day recovery point for an accidentally deleted email.

30-day money-back guarantee

Run real send volume through filtering and outbound delivery for a month before committing to the plan.

cPanel-style mail controls

Whitelist, blacklist, autoresponders and quarantine review are all self-serve from the panel.

Getting Started

How to get going

1

Tell us where your mail lives now

Share your current mail provider's details so mailboxes, folders and DNS records can be migrated for you.

2

We rebuild your mailboxes and filter preferences

Existing whitelist, blacklist, autoresponder and forwarder settings are carried over rather than left behind.

3

Fine-tune from the control panel any time

Adjust trusted senders, review quarantine and manage mailbox settings yourself after go-live.

Good To Know

What's covered

  • Free auto-renewing SSL for webmail, IMAP, POP and SMTP
  • Free managed migration of mailboxes, folders and DNS records
  • Existing whitelist, blacklist and forwarder rules carried over
  • Daily backups covering mailbox content
  • 24/7 human support for delivery and DNS troubleshooting
  • 30-day money-back guarantee to test real send volume
  • Self-serve whitelist, blacklist and quarantine review from the panel
  • Geo-currency pricing shown at checkout, billed in USD

More FAQ

More questions, answered

Can you migrate my existing mailboxes and filter rules for free?

Yes — free managed migration moves mailbox content, folder structure and DNS records, and rebuilds any whitelist, blacklist, autoresponder or forwarder settings you already had configured. MX cutover is timed so incoming mail keeps arriving throughout the switch rather than bouncing during the changeover.

Are my mailboxes backed up, and can I recover a deleted email?

Daily backups cover mailbox content alongside your site's files and databases, so an accidentally deleted email or a corrupted folder has a same-day recovery point. Support can help pull a message back from a recent backup if it's no longer in the trash folder.

Can I whitelist a trusted sender or block one myself?

Yes. Whitelisting and blacklisting are self-serve controls in the cPanel-style panel, so a supplier you email regularly can bypass quarantine entirely, while a repeat nuisance sender can be blocked outright without waiting on support.

Does mail filtering cost extra on VPS or dedicated plans?

No — the same filtering and MailChannels outbound delivery approach applies whether you're on shared hosting from $2.42/mo or a dedicated server from $149.99/mo. Higher tiers are about the mail server's own reputation and resources, not a separate filtering fee.

What if mail filtering doesn't suit how my business sends email?

The 30-day money-back guarantee gives you a full month to run real invoices, notifications or marketing sends through the system and see how delivery and filtering actually behave, before deciding whether to stay on the plan.

Is webmail included, and is it secure?

Yes, browser-based webmail access is included for every mailbox and sits behind the same free auto-renewing SSL certificate as the rest of your account, so logging in from a shared or public computer isn't sent unencrypted.