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Mail Filtering

Spam and viruses stopped before they reach you

Two-layer filtering scans everything coming in, MailChannels handles everything going out, and SPF, DKIM and DMARC keep your domain trusted — all built into your hosting.

2-layer

Inbound + outbound scanning

SPF · DKIM · DMARC

Authentication on every mailbox

MailChannels

Outbound delivery relay

24/7

Filtering that never sleeps

Why It Matters

Cleaner inbox, better delivery

Protection on the way in and reputation on the way out, working together on every mailbox.

Inbox protected by spam and virus mail filtering

Spam stopped at the door

Messages are scored on reputation, content and behaviour, so junk is quarantined before it ever loads in your inbox.

Virus & malware scanning

Every attachment and payload is scanned against live threat signatures, blocking malicious files and phishing links on the way in.

MailChannels outbound

Your outgoing mail is relayed through MailChannels, keeping shared IP reputation clean so genuine messages actually land.

Authentication built in

SPF, DKIM and DMARC records are set up for your domain, proving your mail is really yours and blocking spoofers.

Continuous threat updates

Filter rules and signature lists refresh constantly, so brand-new spam campaigns are caught without you lifting a finger.

Zero performance drag

Filtering happens at the mail gateway, not on your site, so scanning never slows down your pages or your dashboard.

Website security and DDoS protection

Inbound

Spam and viruses filtered at the gateway

Every incoming message is inspected before it reaches you. We weigh sender reputation, message content and attachment safety, then quarantine anything that looks like spam, malware or a phishing attempt — so your inbox stays focused on real mail.

  • Reputation and content scoring
  • Live virus and malware scanning
  • Phishing and spoof detection
  • Suspect mail held in quarantine
Professional business email hosting

Outbound

MailChannels keeps your mail landing

Sending mail from a shared server is only useful if it actually arrives. We route your outgoing messages through MailChannels, a purpose-built delivery relay that guards sending reputation — so invoices, password resets and newsletters reach the inbox instead of the junk folder.

  • Dedicated outbound relay
  • Protected IP reputation
  • Fewer messages flagged as spam
  • Delivery you can rely on
Global web hosting data center network

Deliverability

Authenticated so inboxes trust you

Deliverability comes down to trust. We set up SPF, DKIM and DMARC for your domain and align your reverse DNS, giving receiving servers clear proof that your mail is genuine. The result is better placement now and a reputation that keeps improving.

  • SPF, DKIM and DMARC configured
  • Aligned reverse DNS
  • Spoofing of your domain blocked
  • Stronger sender trust over time

What It Blocks

The threats we keep out

Phishing and malware email threats blocked before reaching the inbox

Junk & bulk mail

Newsletters you never signed up for, scams and mass mailings are scored and held in quarantine, not your inbox.

Phishing & spoofing

Look-alike senders and credential-stealing links are flagged before anyone on your team can click them.

Infected attachments

Dangerous file types and known malware are stripped out at the gateway, so your devices stay clean.

How It Works

Protection with nothing to set up

Automated inbound and outbound email filtering setup process
1

Point your mail at us

Mail hosted with us is filtered automatically — no plugins to install and no separate service to wire up.

2

We scan in both directions

Inbound mail is checked for spam and viruses, while outbound mail is relayed through MailChannels for clean delivery.

3

Good mail lands, junk doesn't

Legitimate messages arrive fast and authenticated, while quarantined items wait safely for your review.

Included

Everything in the box

  • Inbound spam scoring & quarantine
  • Virus and malware attachment scanning
  • Phishing and spoofing detection
  • MailChannels outbound relay
  • SPF, DKIM and DMARC setup
  • Reverse DNS aligned with your domain
  • Continuous signature and rule updates
  • Per-mailbox filtering on every account
  • No extra software to install
  • 24/7 human support
99.9% uptime website monitoring dashboard

Always On

Filtering that updates itself

Threats change daily, so your protection can't stand still. Our filters pull fresh signature data and scoring rules around the clock, catching new spam and malware campaigns as they emerge — quietly, and without any work on your side.

  • Continuous signature refreshes
  • New spam campaigns caught fast
  • No manual rule wrangling
  • Quiet, dependable protection

FAQ

Mail filtering questions

Is mail filtering included with my hosting?

Yes. Inbound spam and virus filtering plus MailChannels outbound delivery are applied to mailboxes hosted with us at no extra cost — there is nothing separate to buy or configure.

What is MailChannels and why does it matter?

MailChannels is a dedicated outbound delivery relay. Sending your mail through it keeps the sending IP reputation healthy, which means your genuine messages are far less likely to be marked as spam by other providers.

Will legitimate email ever get caught in the filter?

It can happen occasionally, which is why suspected junk goes to quarantine rather than being deleted. You can review held messages and release anything that was flagged by mistake, and the filter learns from your choices.

How do SPF, DKIM and DMARC help me?

These records prove that mail claiming to come from your domain is really yours. Setting all three up blocks spammers from spoofing your address and improves how inbox providers trust and deliver your messages.

Does filtering slow down my email or my website?

No. Scanning takes place at the mail gateway, separate from your website, so pages and dashboards are unaffected and mail delivery stays fast.

Can I still use my own email app?

Absolutely. Filtering works transparently behind the scenes, so you keep using webmail, Outlook, Apple Mail or any IMAP or POP client exactly as before.

Give your inbox a break.

Spam and virus filtering, MailChannels outbound and full authentication come standard on every hosting plan.

See Hosting Plans

The Full Picture

Two-layer scanning and MailChannels outbound delivery handle the day-to-day threat side of your inbox, but switching mail providers or relying on email for invoices, password resets and client replies raises a different set of questions: how existing mailboxes and filter rules get moved over, what happens to a message you accidentally deleted, and who you can actually call when a client says your messages keep landing in their spam folder.

Every plan that includes mail filtering also includes free auto-renewing SSL for webmail and IMAP/SMTP connections, free managed migration of mailboxes and DNS records, daily backups, 24/7 human support and a 30-day money-back guarantee — running on NVMe SSD with LiteSpeed behind a cPanel-style panel. Filtering is bundled into hosting from $2.42/mo, with managed WordPress from $4.19/mo, VPS from $13.52/mo and dedicated servers from $149.99/mo for high-volume senders.

Deep Dives

The details behind the promises

Moving existing mailboxes and DNS records without breaking delivery

Switching mail providers is riskier than switching web hosts, because a mistimed MX record change can bounce mail for hours while the old and new servers argue over who owns your domain's inbox. Free managed migration covers the mailbox contents, folder structure and DNS records together, and MX cutover is timed so incoming mail keeps arriving throughout the switch instead of disappearing into a gap between providers.

Any whitelist and blacklist entries, autoresponders and forwarders you'd already configured on a previous host are rebuilt on the new account rather than left behind, so filtering starts with your existing preferences intact rather than a blank slate you have to reconfigure from memory. Our team confirms mail is flowing correctly on the new setup before your domain's DNS is pointed across for good.

Tuning filtering to match how your business actually emails

Default filter settings work well out of the box, but a business that regularly emails the same suppliers, sends bulk order confirmations, or relies on a specific SaaS tool's notifications benefits from adjusting the rules rather than accepting them as fixed. Whitelisting trusted senders keeps their mail out of quarantine entirely, while blacklisting a repeat nuisance sender stops it before it's even scored.

The cPanel-style panel gives you that control directly, alongside autoresponders and forwarders that keep working normally alongside the filter rather than being bypassed by it. Quarantine review is self-serve too, so releasing a wrongly-flagged message takes a couple of clicks instead of a support ticket and a wait.

Backups, recovery and support when mail actually matters

A filtered inbox still needs a safety net for the ordinary mistake of deleting the wrong email or a folder getting corrupted, which is why daily backups cover mailbox content as well as your site's files and databases. That gives you a same-day recovery point rather than relying on whatever's still sitting in a client's trash folder.

When delivery genuinely breaks — a client says your invoices aren't arriving, or a new sending domain needs its authentication checked — 24/7 human support means someone can look at mail logs and DNS records directly rather than asking you to keep resending test messages. The 30-day money-back guarantee gives a new business account enough time to run real send volume through filtering and outbound delivery before deciding it's the right fit.

Pricing, currency and scaling mail volume as you grow

Mail filtering and MailChannels outbound delivery are bundled into hosting plans starting at $2.42/mo, with managed WordPress from $4.19/mo for CMS sites that also need mailboxes on the same domain — there's no separate spam-filtering add-on to buy. Pricing displays in your local currency through geo-currency detection, while billing is settled in USD by Bohzo Ltd, the UK-registered company behind Hosting Cheap.

Businesses sending high volumes of transactional or marketing email — order confirmations, newsletters, appointment reminders — sometimes want a mail server with a dedicated reputation separate from shared infrastructure. VPS plans from $13.52/mo and dedicated servers from $149.99/mo give that level of control, while still keeping the same filtering and authentication approach in place.

cPanel control panel for managing web hosting

Managing filtered mail day to day from the control panel

Filtering runs quietly in the background, but the panel behind it is where you actually shape how it behaves for your domain. Reviewing what landed in quarantine, adding a supplier to your whitelist, or setting up a forwarder for a role account like accounts@ or support@ are all self-serve tasks that don't need a support ticket.

Webmail access is available for anyone who wants to check mail from a browser rather than configuring a desktop or mobile client, and it sits behind the same free auto-renewing SSL as the rest of your account, so a login from a shared or public computer isn't sent in plain text.

  • Whitelist and blacklist senders directly from the panel
  • Self-serve quarantine review and message release
  • Autoresponders and forwarders alongside active filtering
  • SSL-protected webmail for browser-based access

More Reasons

Built to help you grow

Free auto-renewing SSL

Webmail, IMAP, POP and SMTP connections stay encrypted with a certificate that renews itself automatically.

Free managed migration

Mailboxes, folders, DNS records and existing filter preferences are moved and verified before cutover.

24/7 human support

Real people can check mail logs and DNS records directly when a delivery issue needs more than guesswork.

Daily backups

Mailbox content is backed up daily, giving you a same-day recovery point for an accidentally deleted email.

30-day money-back guarantee

Run real send volume through filtering and outbound delivery for a month before committing to the plan.

cPanel-style mail controls

Whitelist, blacklist, autoresponders and quarantine review are all self-serve from the panel.

Getting Started

How to get going

1

Tell us where your mail lives now

Share your current mail provider's details so mailboxes, folders and DNS records can be migrated for you.

2

We rebuild your mailboxes and filter preferences

Existing whitelist, blacklist, autoresponder and forwarder settings are carried over rather than left behind.

3

Fine-tune from the control panel any time

Adjust trusted senders, review quarantine and manage mailbox settings yourself after go-live.

Good To Know

What's covered

  • Free auto-renewing SSL for webmail, IMAP, POP and SMTP
  • Free managed migration of mailboxes, folders and DNS records
  • Existing whitelist, blacklist and forwarder rules carried over
  • Daily backups covering mailbox content
  • 24/7 human support for delivery and DNS troubleshooting
  • 30-day money-back guarantee to test real send volume
  • Self-serve whitelist, blacklist and quarantine review from the panel
  • Geo-currency pricing shown at checkout, billed in USD

More FAQ

More questions, answered

Can you migrate my existing mailboxes and filter rules for free?

Yes — free managed migration moves mailbox content, folder structure and DNS records, and rebuilds any whitelist, blacklist, autoresponder or forwarder settings you already had configured. MX cutover is timed so incoming mail keeps arriving throughout the switch rather than bouncing during the changeover.

Are my mailboxes backed up, and can I recover a deleted email?

Daily backups cover mailbox content alongside your site's files and databases, so an accidentally deleted email or a corrupted folder has a same-day recovery point. Support can help pull a message back from a recent backup if it's no longer in the trash folder.

Can I whitelist a trusted sender or block one myself?

Yes. Whitelisting and blacklisting are self-serve controls in the cPanel-style panel, so a supplier you email regularly can bypass quarantine entirely, while a repeat nuisance sender can be blocked outright without waiting on support.

Does mail filtering cost extra on VPS or dedicated plans?

No — the same filtering and MailChannels outbound delivery approach applies whether you're on shared hosting from $2.42/mo or a dedicated server from $149.99/mo. Higher tiers are about the mail server's own reputation and resources, not a separate filtering fee.

What if mail filtering doesn't suit how my business sends email?

The 30-day money-back guarantee gives you a full month to run real invoices, notifications or marketing sends through the system and see how delivery and filtering actually behave, before deciding whether to stay on the plan.

Is webmail included, and is it secure?

Yes, browser-based webmail access is included for every mailbox and sits behind the same free auto-renewing SSL certificate as the rest of your account, so logging in from a shared or public computer isn't sent unencrypted.