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How to Create an Email Account on Your Domain

Updated 20 July 20264 min read

To create a mailbox on your domain, open Email Accounts in cPanel, click Create, enter the name (the part before the @), set a strong password and a storage limit, then save. Your address — for example you@yourdomain.com — works immediately through webmail, and you can also connect it to Outlook, Apple Mail or your phone.

Create the mailbox

  1. 1In cPanel, open Email → Email Accounts.
  2. 2Click Create.
  3. 3Choose your domain and type the username (the part before @, such as 'hello' or your name).
  4. 4Set a strong password and a storage quota (a few gigabytes is plenty for most people).
  5. 5Click Create. You can now sign in to Webmail straight away to test it.

Forwarders and autoresponders

  • Forwarder: send a copy of everything for one address to another mailbox — handy for sending sales@ and support@ to the same inbox without creating extra logins.
  • Autoresponder: reply automatically to incoming mail, for example an out-of-office message or an order confirmation.
  • Catch-all: route any mail sent to a non-existent address on your domain to one mailbox (use sparingly — it can attract spam).

FAQ

Quick answers

How many email accounts can I create?

That depends on your plan, but most shared and WordPress plans include generous or unlimited mailboxes. Create as many role addresses as you need — hello@, sales@, support@ — and use forwarders so they all land in one place if you prefer a single inbox.

Why is my email going to spam?

The most common cause is missing sender authentication. Make sure your domain's SPF and DKIM records are in place (they usually are by default on our servers) and avoid spammy subject lines. If a specific recipient's provider is rejecting you, open a ticket with the exact bounce message and we'll help diagnose it.

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