Copyright and Takedown Policy

What a host is and is not

We rent space. We do not choose what goes into it, we do not read it beforehand, and no law asks us to patrol it. What the law does ask is that we act once somebody tells us about something specific — and this page is how you tell us.

1. Sending a notice

Email info@hosting-cheap.com with "Copyright notice" as the subject, or use report abuse. All of this has to be there. A notice missing any of it comes back to you rather than getting acted on:

• the work you own, described so we can recognise it — a link to where it is published properly is best;
• the exact addresses of the material you say infringes it. Not a whole site, not a domain;
• your name, postal address and email, and who you act for if it is not you;
• a statement that you believe in good faith the use has no permission from the owner, an agent or the law;
• a statement that what you have told us is accurate and that you are allowed to act.

Notices written under the United States Digital Millennium Copyright Act go to the same address and get the same treatment. The company is in England and Wales and US law does not bind it, but a properly written DMCA notice already has everything on that list.

2. What happens next

A complete notice goes to the customer in substance, usually within a working day. Your name and what you have alleged go with it, because nobody can answer a case they are not allowed to read. Your postal address stays with us unless you say otherwise or a court asks.

Where the infringement is obvious and the customer says nothing for five working days, the material comes down. Where ownership is genuinely arguable, we say so and expect the two of you to sort it out. A hosting company deciding who owns what on the strength of one email is not doing anybody a favour.

3. Answering a notice

If your material was taken down and you think that was wrong, reply with why — a licence, a receipt, written permission, or a fair dealing argument — and a statement that you believe in good faith it was removed by mistake.

A credible answer goes back to whoever complained. If they do not tell us within a further ten working days that they are going to court, the material normally goes back up.

4. Doing it again

Accounts that keep attracting substantiated notices get closed. We do not publish a magic number, because three complaints about one argued-over photo is not the same as three about somebody copying an entire catalogue. The call gets made and gets explained.

5. Notices sent to cause trouble

A takedown notice is a formal accusation, and firing one at a competitor to win an argument can land the sender in difficulty of their own. We keep every notice. Somebody with a history of unfounded claims will find we want independent evidence before we act.

6. Trade marks and everything else

Trade mark complaints use the same route — send the registration number and country instead of the work. Defamation and privacy complaints also come through report abuse, though the bar for a host to remove content that looks lawful on its face is higher, and in practice a court order is what moves it.

7. Our own material

The writing, layout and marks on this site belong to Bohzo Ltd unless credited otherwise. Quote us with attribution; do not republish pages wholesale. Licensed photography does not travel with a quotation of the text.

8. The company

Hosting-Cheap is a trading name of Bohzo Ltd, a company registered in England and Wales under Company No. 15031604. Registered office: The Workspace Basildon, 7 High Pavement, Basildon, England, SS14 1EA. Notices to info@hosting-cheap.com.